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Domains and Ports that Must Be Accessible to Video Cloud

In order to use Video Cloud Studio from within your network, your browser client needs to be able to access a number of required ports and domains through the firewall. If you can not access the ports and domains below, you may experience issues using Video Cloud players, Studio and modules.

The list of key URLs for Video Cloud operations are (all over http port 80 and https port 443):

Key domains - wildcards

The table below list key domains for Brightcove with wildards.

Key Domains for Brightcove (wildcards)
Domain Description
*.brightcove.net Brightcove players
*.brightcove.com Brightcove web sites
bcove.video social sharing, shortened video URLs
*.api.brightcove.com Brightcove APIs for Studio and players
api.bcovlive.io for Brightcove Live API
*.bcovlive.io for Brightcove Live
*.sep.bcovlive.io for Brightcove Live static entry point jobs
bcovlive-a.akamaihd.net for Brightcove Live playback
*.o.brightcove.com source for some streaming media
players.brightcove.net source for Brightcove players
hls.ak.o.brightcove.com source for some HLS video
uds.ak.o.brightcove.com source for some video progressive downloads
*.boltdns.net Dynamic Delivery
brightcove.vo.llnwd.net source for video renditions and assets
*.llnw.net source for video renditions and assets
*.llnwd.net source for video renditions and assets
*.akafms.net source for video renditions and assets
*.akamaihd.net source for video renditions and assets
*.analytics.edgekey.net source for analytics data (this is for Akamai CDN media analytics; not needed if Akamai is not used as your CDN)
*.cloudfront.net Upload module and Dynamic Ingest
*.media.brightcove.com delivery of media assets
hlstoken-a.akamaihd.net tokenAuth support for HLS, HLSe, and DASH
vjs.zencdn.net used by Brightcove player to play videos on some versions of IE
*.gallerysites.net used to deliver Gallery images
*.bcvp0rtal.com published Gallery portals
*.brightcovecdn.com for house and custom Fastly CDN configs for Dynamic Delivery

Specfic domains

If wildcarding is not possible, individually list the following domains (all over http port 80 and https port 443):

Specific Domains
Domain Description
static.brightcove.com Studio modules
studio.brightcove.com Studio
admin.brightcove.com for scripts used by Studio and Brightcove players
api.brightcove.com for RESTful APIs called by Studio and players plugins
analytics.api.brightcove.com for Analytics
api.bcovlive.io Brightcove Live
bcove.video social sharing, shortened video URLs
bcsecure01-a.akamaihd.net for some secure streaming
bcvid.brightcove.com used by the Studio home page
billing.brightcove.com source for billing data
house-cloudfront.ap-northeast-1.prod.boltdns.net Dynamic Delivery - CDN location for assets
house-cloudfront.ap-southeast-1.prod.boltdns.net Dynamic Delivery - CDN location for assets
house-cloudfront.ap-southeast-2.prod.boltdns.net Dynamic Delivery - CDN location for assets
house-cloudfront.eu-west-1.prod.boltdns.net Dynamic Delivery - CDN location for assets
house-cloudfront.us-east-1.prod.boltdns.net Dynamic Delivery - CDN location for assets
*.boltdns.net Dynamic Delivery - individual domains are too numerous and changeable to list
brightcove04.brightcove.com video streams and assets
brightcove.vo.llnwd.net source for video assets
brightcove-01.fcod.llnwd.net, brightcove-02.fcod.llnwd.net, brightcove-03.fcod.llnwd.net,... and so forth, through brightcove-199.fcod.llnwd.net; additional sources for video assets
brightcove04.o.brightcove.com video streams and assets
c.brightcove.com domain for HLS delivery
cms.api.brightcove.com RESTful API used by Studio, mobile SDKs, and player plugins
data.brightcove.com RESTful API called by the Analytics Module in Studio
edge.api.brightcove.com called by Brightcove players for video and other data
edge-elb.api.brightcove.com called by Brightcove players for video and other data
experiences.assets.brightcove.com assets for Studio
files.brightcove.com media assets
gallery.brightcove.com for hosting video Galleries
gallery.assets.brightcove.com assets for Galleries
go.brightcove.com used to handle various user actions on brightcove.com
hlsak-a.akamaihd.net media assets
httpsak-a.akamaihd.net media assets
img.brightcove.com images for Brightcove sites
images.gallery.brightcove.com source for Gallery images
ingestion.api.brightcove.com RESTful API used by Studio and integrations
internal.api.brightcove.com used by Studio
live.api.brightcove.com for managing live streams
live.brightcove.com for live
link.brightcove.com domain used in social sharing for players
metrics.brightcove.com API used to collect analytics data for players
my.brightcove.com domain for Studio
oauth.brightcove.com RESTful API used in authenticating other Brightcove APIs
players.brightcove.net domain for Brightcove players
players.api.brightcove.com RESTful API called by Studio for player management
repos.api.brightcove.com domain used to store data for Brightcove players
preview-players.brightcove.net domain for Brightcove player previews
reporting.brightcove.com source for some analytics data
sadmin.brightcove.com used for Studio and players loaded over SSL
search.brightcove.com required to search Brightcove sites
secure.brightcove.com used for player assets loading over SSL
services.brightcove.com used by Studio settings
share.brightcove.com used by Studio for video sharing
signin.brightcove.com domain for signing into Studio
smartplayers.api.brightcove.com used by Studio for player management
uds.ak.o.brightcove.com video stream source
vjs.zencdn.net used by Brightcove player to play videos on some versions of IE
www.brightcove.com the main Brightcove web site
support.brightcove.com documentation and support
learning-services-media.brightcove.com documentation assets
solutions.brightcove.com documentation assets and sample apps
docs.brightcove.com documentation - API References
a139.vi5g5.akafms.net source for some streaming videos
images.gallerysites.net used to deliver Gallery images

Please understand that specific IP addresses are not available, as they may change at any time without notice. In addition, as we add new features or modify existing features, this list may change.

This page was last updated on: Jun 19, 2019


Page last updated on 12 Feb 2020