Marketing Insights: Content

In this topic, you will learn about the Content tab for Marketing Insights.

Introduction

This tab is designed to tailor your reporting data, understand audience engagement, and optimize content based on key metrics.

Concurrent Viewers by

Content Period

On the Insights section, click the week button to select the specific date for your reporting data.

Select week time span

By clicking the following tabs the different options to retrieve data will be displayed:

  • Rolling - Provides metrics for the most recent week, month, or year.

    Print report
  • To-Date - Tracks progress from the beginning of the selected time frame to now.

    Print report
  • Last Complete - Provides finalized metrics for the last full time period.

    Print report

Popular content by metrics allow you to quickly determine how engaged your audience is with your content. With this information, it is possible to visualize all the content attracting the viewers' attention, making it possible to collect the hours viewed and the views of the videos.

Popular content by

Viewing options

The following are the viewing options you can use:

Title: See the performance of individual content titles based on minutes viewed or engaged views.

Marketing Source: Track how different marketing sources impact content engagement.

Marketing Medium: Understand which marketing channels are driving the most engagement for your content.

Actions

Here are the actions that are available for this graph.

  • Click Overflow menu to download data as a CSV file or a PNG image.

    Download customer change data
  • Select a date range for your data.

    Date range
  • Select the x-axis granularity to be Day, Week or Month.

    X-axis granularity
  • Check Auto adjust to automatically change the x-axis dimension to day.
  • Select Auto adjust to automatically change the data by minutes viewed or Engaged views.
  • Hover over the legend section to see the specific data for each content listed.

Milestones

Milestones track progress against your decisions and are persistent throughout each tab of the Scorecard.

Customer summary scorecard
Milestones

Actions

Here are the actions that are available for the milestones section.

  • Click Expand Icon to add a new milestone.

    Download customer change data
    • Specify the date that corresponds to this milestone.
    • Provide a brief description or title.
    • Select the appropriate category that best describes the type of milestone.
  • Click Overflow menu to delete or edit a milestone.

    Download customer change data
  • Click Overflow menu to filter the different view categories.

    Download customer change data

Key metrics

This section provides key metrics related to viewer interaction with your content. Each metric offers insights into specific aspects of content performance and viewer behavior over a 30-day period, along with Year-over-Year (YOY) comparisons to help assess long-term trends in engagement.

Customer summary scorecard

Percent Viewers Watching New Content: This metric shows the percentage of viewers who engaged with newly released content, helping you assess how well new material is performing compared to older content.

Average Attention Index: A measure of how attentive viewers are to your content, calculated based on interaction and time spent, which helps evaluate the quality of engagement.

Average Views per Session: This indicates how many videos are being watched by viewers during each session, showing how deeply viewers engage in a single visit.

Average Watch Duration: This metric tracks the average time spent watching each video, providing insights into how long viewers stay engaged with your content.

Actions

  • Click Overflow menu to download data as a CSV file.
    Download customer change data

Viewing by Day Part

The Viewing by Day Part provides insights into the time of day when viewers consume content. This section helps identify peak viewing times, aiding in content scheduling and optimization.

Viewing by Day Part reflects the local time that a viewer consumed content, grouped by the time of day when the view occurred. If a view stretches across multiple day parts, that view will be counted in each of the day parts it spans.

Actions

  • Switch between Video Views and Audience Size to visualize the total number of views your content received or the size of the audience engaging with that content.

    Expand Icon
  • Click Overflow menu to download data as a PNG image or a PDF document. file.
    Download customer change data
  • Click or Hover over to automatically show a specific graphic for On Demand or Live content.

Content Summary By

This chart allows you to track your top 100 most popular titles, categories, and content duration. It provides a detailed summary of your content's performance sorted by attributes, helping you identify top-performing content. This enables you to assess engagement trends and make data-driven decisions to optimize content strategy.

VOD Completion Rates by

The VOD Completion Rates section provides insights into how viewers complete video-on-demand (VOD) content. The right-hand chart tracks the percentage of viewers who remain engaged throughout the content, helping you identify where abandonment happens, especially during the highlighted "Interest Phase," where viewer dropout is most likely. This data helps optimize content and improve retention.

The y-axis of this chart shows the percentage of viewers that remained watching the content.

Viewing options

The following are the viewing options you can use:

Content Duration: Analyzes completion rates based on the length of the content, helping you understand how duration affects viewer retention.

Category: Tracks how viewers engage and complete content based on specific content categories like sports, tech, or entertainment.

Player: Compares completion rates across different video players to identify performance variations between player setups.

Top 10 Content: Shows completion rates among your most popular videos.

Marketing Source: Evaluates completion rates based on where the viewers came from, such as homepage, Facebook, or affiliate links.

Marketing Medium: Analyzes completion rates based on how viewers found your content, such as email, CPC, tweets, or other marketing mediums.

Actions

  • Click Overflow menu to download data as a CSV file.
    Download customer change data